FAQ

  1. What is Transport for Christchurch?
  2. What information does the Transport for Christchurch website contain?
  3. How do I use the Transport for Christchurch Journey Times Map?
  4. Do you have an app for Transport for Christchurch?
  5. Where does Transport for Christchurch get its information on the Planned Roadworks Map from?
  6. How do I find information regarding up-coming events affecting my travel plans around Christchurch?
  7. In the event of an earthquake or other natural disaster will the correct data be displayed immediately?
  8. How do I report a road issue?
  9. Why is the New Zealand Transport Agency involved in this website?
  10. Why is the Christchurch City Council involved in this website?
  11. Who is the Canterbury Earthquake Recovery Authority (CERA)?
  12. Who is the Stronger Christchurch Infrastructure Rebuild Team (SCIRT)?
  13. Who do I contact with feedback about this website?

What is Transport for Christchurch?

The Transport for Christchurch website project was established to provide road users in Christchurch with information on the condition of the network following the 22 February 2011 earthquake. It is owned and managed by the Christchurch Transport Operations Centre (CTOC) which is a joint venture between the Christchurch City Council, New Zealand Transport Agency and Environment Canterbury. This website is endorsed by the Canterbury Earthquake Recovery Agency (CERA) and Stronger Christchurch Infrastructure Rebuild Team (SCIRT).

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What information does the Transport for Christchurch website contain?

The website provides up-to-date conditions on the roads, including maps showing live journey times, incidents and planned roadworks; live camera feeds and the latest traffic updates on conditions that may affect your journey.

In addition information regarding various ways to travel around the city can be found in the Travel Choice pages, including encouraging consideration of alternative travel modes.  

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How do I use the Transport for Christchurch journey time map?

The Transport for Christchurch journey time map displays current speed information on main arterial roads throughout the city. The travel speed information is sourced from bluetooth sensors.  The status of the traffic speed is highlighted by using different colours - low (green) medium (orange) heavy (red) black (severe).  

The map also displays live web cameras and virtual VMS (variable messaging signs) which depict travel times in minutes from that location to various destinations as described. 

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Do you have an app for Transport for Christchurch?

The app has been discontinued in favour of our mobile-friendly responsive website.  We suggest saving the homepage to get the latest traffic updates displayed by default. 

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Where does Transport for Christchurch get the information on the Planned Roadworks map from?

Construction firms and contractors must apply for permission from the road controlling authorities, Christchurch City Council or the New Zealand Transport Agency, before they start work on a road project (e.g. closing a road or establishing a road works site). Once the road project has been approved, this information will be displayed on the map. Information displayed will include the type of disruption and expected date that the work will be completed by. This information is what is planned to happen on the road. As there are often a number of extenuating factors which affect the implementation of a road work site the information can change. Every effort is made to maintain the information in an up-to-date state as possible. 

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How do I find information regarding up-coming events affecting my travel plans around Christchurch?

The Latest Traffic Update table on our home page displays news on incidents, significant planned roadworks and traffic management information for upcoming events. You can click on the Latest Traffic Updates banner to see this information displayed on a separate page.

If you know about an event which will affect travel around Christchurch which is not included on this website, please email tfc@tfc.govt.nz.

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In the event of an earthquake or other natural disaster will the correct data be displayed immediately?

We are currently working out a procedure together with our Civil Defence partners to ensure that information will still be timely and useful should an event occur.

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How do I report a road issue?

Click here to see more information about reporting an issue with the road or roadwork sites.

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Why is the New Zealand Transport Agency involved in this website?

The New Zealand Transport Agency is a Crown entity that manages access to the road network through driver and vehicle licensing and provides funding through the National Land Transport Programme towards state highways, local roads, road policing, public transport, research and sector training. NZTA also manages 10,906 kilometres of state highways. For more information on NZTA visit http://www.nzta.govt.nz

Christchurch City Council manages all roads in the Christchurch City area that are not state highways, footpaths and bus-stops.

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Why is the Christchurch City Council involved in this website?

The Council is responsible for managing a varied range of services and facilities on behalf of the city’s residents. This includes the management of all roads in the Christchurch city area that are not state highways, footpaths and bus-stops.

For more information about Christchurch City Council visit http://www.ccc.govt.nz

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Who is the Canterbury Earthquake Recovery Agency (CERA)?

CERA are a Crown agency responsible for facilitating and directing, if necessary, the recovery of Canterbury following the impact of the earthquakes.

For more information about CERA visit http://cera.govt.nz

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Who is the Stronger Christchurch Infrastructure Rebuild Team (SCIRT)?

SCIRT is an alliance of contractors engaged jointly by CERA, Christchurch City Council and the New Zealand Transport Agency to rebuild the majority of the horizontal infrastructure (water, sewer, storm water and roads) that were damaged by the earthquakes.

SCIRT will be working on up to 100 worksites around the city that may cause travel disruption and delays. This work is critical to the rebuild of Christchurch, and we request your patience at these sites and others around the city.

For more information about SCIRT visit http://strongerchristchurch.govt.nz

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Who do I contact with feedback about this website?

If you have any feedback or ideas about this website, please email tfc@tfc.govt.nz

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